Privacy Policy

Last updated: March 25, 2025

At Qingle ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Verify a product using a serial number
  • Sign up for our newsletter
  • Participate in activities on our website
  • Contact us

The personal information we may collect includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Serial numbers of products you verify
  • Payment information (processed securely through our payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages you view
  • Time spent on pages
  • Links you click
  • Other browsing information

We collect this information using cookies and similar technologies. For more information about our use of cookies, please see our Cookies Policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Verify the authenticity of products using serial numbers
  • Process transactions and send related information including confirmations and receipts
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you about updates, security alerts, and support
  • Send you marketing and promotional communications (with your consent)
  • Find and prevent fraud
  • For other purposes for which we provide specific notice at the time of collection

Sharing Your Information

We may share your information with third parties in the following situations:

  • Business Partners: We may share your information with our business partners, such as artists and content creators, to offer you certain products, services, or promotions.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request that we correct any inaccurate personal information
  • The right to request that we delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time where we relied on your consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@qingle-music.com
  • By visiting our contact page